Consulting services

Sue Birch Consulting helps organisations strengthen governance, strategy, leadership, data and technology capabilities to improve performance, manage risk and achieve their objectives. Consulting services are delivered across four key capability areas:

  • Governance – ensuring effective oversight, accountability and stewardship
  • Strategy – aligning organisational goals with practical implementation and measurable outcomes
  • Leadership – building organisational capability and supporting sustainable success
  • Data and technology – enabling informed decision-making, operational effectiveness and innovation

Consulting services are available both remotely and in person, providing flexible support tailored to your organisation’s needs and circumstances.

Engagements are typically delivered through one of the following models:

  • Project – clearly defined objectives, scope, deliverables, timeframe, milestones and responsibilities
  • Retainer – ongoing support through a monthly retainer for an agreed program of work
  • Ad hoc – professional advice, guidance and specialist expertise as needed

Explore the information below to learn more about Sue Birch Consulting’s service offerings, or get in touch to discuss your organisation’s needs.

As a Graduate of the Australian Institute of Company Directors (GAICD), Sue works with not-for-profit organisations to strengthen governance, leadership and organisational effectiveness. By aligning strategy, governance and operations, she helps boards and executive teams enhance decision-making, manage risk, build organisational capability and achieve their strategic objectives while maintaining strong accountability and oversight.

Consulting services include:

  • Governance framework reviews and assessments
  • Board governance training and facilitation
  • Strategic and operational planning
  • Interim and fractional executive leadership
  • Executive coaching and mentoring

Sue works with organisations to establish effective gift governance frameworks that enhance transparency, accountability and the long-term stewardship of philanthropic gifts. She helps clients manage gifts with confidence and integrity by aligning governance practices with recognised industry standards and donor expectations, including:

Consulting services include:

  • Gift lifecycle reviews and assessments
  • Governance and policy framework development
  • Process design and optimisation
  • Reporting, compliance, and accountability frameworks

As a Certified Data Management Professional (CDMP) – Practitioner with specialised expertise in data governance and data quality, Sue works with organisations to develop and implement practical, sustainable data management frameworks that unlock the full value of data as a strategic asset. Her approach helps clients improve decision-making, manage risk, strengthen compliance, enhance operational efficiency and achieve their organisational objectives through effective governance and stewardship of data assets while aligning with industry best practices and recognised standards, including:

Consulting services include:

  • Data audits and maturity assessments
  • Data strategy development
  • Data governance framework design and implementation
  • Data quality management programs
  • Reporting and performance measurement frameworks

Sue works with organisations to ensure their engagement and fundraising technology solutions deliver measurable business value and support the achievement of organisational objectives. By aligning technology, processes, data and user capabilities, she helps clients optimise technology investments, improve operational efficiency, strengthen reporting and decision-making, and enhance stakeholder engagement.

Consulting services include:

  • Technology reviews and strategic roadmaps
  • CRM selection, implementation, and optimisation
  • Technology governance and operating models
  • User training and change adoption programs
  • Business process design and improvement
  • Reporting and analytics frameworks